Castello City - Heraklion (Crete)

62 Martiron Street 1, Heraklion (Crete), Greece, 71304show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  332 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Greece

Use Badge
Overview

The tranquil Castello City Hotel is a decent example of a 3-star hotel in Heraklion. The hotel was opened in 1981, offering accommodation in a 5-story building designed in the historic style.

The property is set 15 minutes' walk from Museum for the Battle of Crete and National Resistance . The venue is set 20 minutes' walk from Heraklion center.

Welcoming guests with a sun terrace, an outdoor swimming pool and a patio, the hotel is placed next to an oceanarium and a stadium.

Castello City Hotel is located within a 15-minute drive from Nikos Kazantzakis airport.

Rooms

Castello City Hotel offers 68 rooms fitted with heating, cable TV with on-demand movies, a private safe, television with satellite channels and a personal computer for a comfortable stay in Heraklion. There are rooms with a breathtaking view of the castle. They come with a dishwasher and a fridge as well as bathrooms with a roll in shower, a hairdryer and a rain shower.

Eat & Drink

A complimentary breakfast is served every morning. The lobby restaurant treats guests with Mediterranean meals in a warm setting. Coffee and tea are offered in the night bar. Guests can dine at White Lion and Pita Land located within 5 minutes' walk away.

Services

Car and bicycle rental services are available on site.

Relax

On-site facilities for children include cribs and babysitting.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of floors:   4.  Number of rooms:   68.

+ More- Less
Facilities
Wi-Fi
Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Swimming pool
Spa and relaxation

Massage

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shoe shine service

Dining

  • Full board
  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Swimming pool
  • Beach access
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Courtyard view
  • Harbor view
  • Pool view
  • Landscape view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 18 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Stadium Theodoros VardinogiannisStadium Theodoros Vardinogiannis400 ft
Historical museum of CreteHistorical museum of Crete3000 ft
+ More- Less
Taverna HarakasTaverna Harakas1400 ftTown Square
White LionWhite Lion1400 ftMain Road
Pita LandPita Land1400 ft
50-5050-502000 ft20, Odos 1866
PastarellaPastarella2000 ftSofokli Venizelou & Minoos
+ More- Less
Heraklion Public GardenHeraklion Public Garden1.7 mi
Pankritio StadiumPankritio Stadium1.0 mi
Heraklion Archaeological MuseumHeraklion Archaeological Museum4000 ft
Municipal Museum of the Battle of Crete and the National ResistanceMunicipal Museum of the Battle of Crete and the National Resistance4600 ft
Natural History Museum of CreteNatural History Museum of Crete3.0 mi
Municipal Art GaleryMunicipal Art Galery1.1 mi
University of CreteUniversity of Crete3.0 mi
+ More- Less
Getting around
Airports
Sitia (JSH)55.8 mi
+ More- Less
Reviews
7.2
Very goodBased on  332  reviews
  • 9.2
    Superb

    The 5-th floor terrasse with beautiful view (sea and city walls). The space in the room. Other reviewers have complained about the noise, but at the 3th floor window & store closed, it was no problem for me.

    The weakness of the global artificial lighting in the room (not comfortable to read except lying on the bed...)

  • 10.0
    Exceptional

    The service was pleasing and the accomodation was comfortable.

  • 9.6
    Exceptional

    I arrived late and could not get a taxi from the port. I called reception and they arranged it for me very quickly which was much appreciated. The service was excellent and the room was large and comfortable.

    The location is a bit loud and busy so not entirely good if you are looking for a quiet night's sleep.

  • 6.6
    Good

    the staff wre helpful, and eager to correct some small problems we had. It was also very clean The breakfast, bar on the roof is really lovely.

    I found the bathrooms, although clean, abit shabby. Also it is situated on a main road, so you need to ask for a room away from the street.

  • 7.4
    Very good

    Staff was friendly and helpful for getting information of Crete. Breakfast was good. I love fresh orange juice.

    The bath room was very small so that it was not enough space to take a shower comfortably.

  • 6.2
    Good

    View from the 5th floor Location close to center

    Uncomfortable bed & pillows The room smelled bad from cigarette! The duvet was burned from cigarette in one spot! Very old facilities in W.C.

  • 9.2
    Superb

    The staff was very helpful and nice. The food of the restaurant was excelent, at an excent price.

    The parking space was a bit difficult to find.

  • 2.4
    Guest rating

    Only breakfast

    The floors are not washed at all, dust is not wiped away, in the bathroom is not removed. Cleaner all the time would come at different times in the hope that will not need cleaning. Far from the center and the hotel is at a crossroads, even plastic windows prevented sleep. Lie about a special offer-no flowers in the room, fruit, brought only when I asked for and apparently took the money for them, only one free dinner.

  • 9.2
    Superb

    reception staff very helpful. room was large and well presented. breakfast excellent, both in food on offer and setting (top floor overlooking the city and water)

    lighting in room very poor

  • 10.0
    Exceptional

    The professional service of the staff, especially Mishalis and Stelios, the excellent breakfast served in a great atmosphere at the top floor restaurant with terrace overlooking the sea and the city.

    No Wi-Fi on the balcony.

  • 3.2
    Guest rating

    Breakfast is served on a rooftop terrace.

    The hotel bedrooms are very basic and worn out. We were not impressed by the cleanliness of the rooms either. The first room we were allocated had a very strong smell which caught your breath - not sure if it came from the drains.

  • 6.6
    Good

    Hotellet har en flott takrestaurant og bar, med hyggelig betjening og god service. Middagen var grei og frokosten kjempefin til den prisen vi betalte for hotellet. Beliggenheten er også fin, ikke langt å gå til bysentrum.

    Trapp opp til resepsjonen, vanskelig med tunge kofferter og mye bagasje. Sengene og særlig putene var helt forferdelig og badet trenger en real oppussing.

  • 10.0
    Exceptional

    Personalet var veldi imøtekommende. Døgnåpen resepsjon. Perfekt beliggenhet i forhold til busstopp, taxi og guidet turbuss. Måtte reise fra hotellet klokken 5 på morgenen, frokost ble ordnet før avreise.

  • 8.0
    Fabulous

    Fin "5.th-floor", flott utsikt og terrasse.

    Trist frokost. Støy fra gang, naborom og gaten.5. etasje kunne vært åpen for gjester på ettermiddagen. Skittent, fillete sengeteppe på rommet.

  • 9.6
    Exceptional

    On est tout proche de la plage et du petit port, 5 min à pied . Le calme de la chambre.Le petit-déjeuner copieux servie sur une terrasse avec la vue sur la mer est très agréable et reposant.Hôtel vraiment à recommander?

    Rien

+ More- Less
Highlights
7
Very goodBased on  332 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Greece

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 18 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sitia (JSH)55.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby